<@jkh> I remember the x11 marketing meeting when we were all asking "what do we do about tech support for this new thing? It's a total lion's den from the traditional mac user's perspective"
<@jkh> and I said "I have an idea, just put Eric Melville's name in as the contact in the final screen of the installer. he's an intern. He won't mind"
<@jkh> and then they gave me a bonus
<@jkh> it's that kind of "out of the box" thinking that gets you ahead in a company like Apple